Terms & Conditions – Zeinat’s Studio

 

 

 

Welcome to Zeinat’s Studio. By placing an order with us, you agree to the following terms and conditions.

These terms are governed by the laws of England and Wales.

 

 

 

 

1. About Us

 

 

Zeinat’s Studio is based in Manchester, UK, selling Afghan clothing and accessories.

Contact: info@zienatstudio.com | 07915021961

 

 

 

 

2. Orders & Payments

 

 

  • All prices are in GBP (£) unless stated otherwise.
  • Payment must be made in full before your order is processed.
  • We accept [list payment methods, e.g., Bank Transfer, Debit/Credit Card, PayPal].
  • Once payment is received, you will receive an order confirmation by email.

 

 

 

 

 

3. Shipping & Delivery

 

 

  • We ship within the UK and internationally (where possible).
  • Delivery times are estimates only and may vary due to postal or customs delays.
  • We are not responsible for delays outside our control once the parcel has been dispatched.
  • You will receive a tracking number (where applicable) once your order is shipped.

 

 

 

 

 

4. Returns & Refunds

 

 

  • You may request a return within 14 days of receiving your order, provided items are unused, unworn, and in original packaging.
  • Custom-made or altered items cannot be returned unless faulty.
  • To start a return, email us at [your email] with your order number.
  • Refunds will be processed within 7 working days after we receive and check the returned item.
  • Customers are responsible for return shipping costs unless the item is faulty.

 

 

 

 

 

5. Product Details

 

 

  • We make every effort to ensure product descriptions and photos are accurate.
  • Due to the handmade nature of some items, small variations in embroidery, colour, or sizing may occur.

 

 

 

 

 

6. Privacy

 

 

  • We respect your privacy and will only use your information to process your order and, if you consent, to send you updates or promotions.
  • We do not share your details with third parties except where required to deliver your order (e.g., couriers).
  • For more information, see our Privacy Policy.

 

 

 

 

 

7. Liability

 

 

  • We are not responsible for any indirect loss or damage caused by delayed or non-delivery.
  • Our total liability for any claim shall not exceed the value of the item purchased.

 

 

 

 

 

8. Changes to Terms

 

 

We may update these Terms & Conditions from time to time. The version posted at the time of your order will apply.

last dated : 8th august 2025

 

 

Contact Us

If you have any questions about these terms, please email us at info@zienatstudio.com